Your Data and Privacy
This Privacy Policy explains how our parish website collects, uses, and protects personal information when you visit or use this website.
Holy Trinity Catholic Church in Sutton Coldfield and Sacred Heart Catholic Church in Four Oaks are committed to protecting your privacy and handling personal information responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and relevant data protection laws.
1. Who We Are
This website is operated on behalf of:
- Holy Trinity Catholic Church, Sutton Coldfield
- Sacred Heart Catholic Church, Four Oaks
Both parishes form part of the Archdiocese of Birmingham.
If you have any questions about this Privacy Policy or how your information is used, please contact the parish office using the contact details provided on this website.
2. Information We May Collect
When you use this website we may collect limited information such as:
- Your name when you contact the parish
- Your email address when sending an enquiry
- Information included in messages submitted through the contact form
- Technical information such as IP address, browser type, and pages visited
- Basic analytics information to help us understand how visitors use the website
Personal information is only collected when it is voluntarily provided or required for the operation of the website.
3. How Your Information May Be Used
Information provided through the website may be used to:
- Respond to enquiries sent through the contact form
- Provide information about parish services, events, or activities
- Improve and maintain the website
- Ensure the website functions securely
- Comply with safeguarding or legal obligations where required
We will only use your information for the purpose for which it was provided.
4. Legal Basis for Processing
Personal information is processed only when we have a lawful basis under UK data protection law. This may include:
- Consent when you voluntarily provide information
- Legitimate interests in responding to enquiries and operating the website
- Legal or safeguarding obligations where applicable
5. Live Streaming of Services
Some services at Holy Trinity Catholic Church are live streamed to allow parishioners who cannot attend in person to participate remotely.
- Consent when you voluntarily provide information
- Legitimate interests in responding to enquiries and operating the website
- Legal or safeguarding obligations where applicable
6. Venue Hire and Room Bookings
If you enquire about or book parish facilities through this website, we may collect information necessary to manage the booking. This may include:
- Name
- Email address
- Telephone number
- Details of the event or activity
- Date and time of the requested booking
This information is used only for the purpose of:
- Managing venue hire enquiries and bookings
- Communicating with you regarding the booking
- Ensuring parish facilities are used safely and appropriately
Booking information may be shared with authorised parish staff responsible for managing parish facilities.
Personal information will only be retained for as long as necessary to manage the booking and fulfil administrative or legal obligations.
7. Contact Forms
If you contact the parish using a form on this website:
- The information you provide will be used only to respond to your enquiry
- Messages may be stored temporarily for administrative purposes
- Access to messages is limited to authorised parish staff
8. Safeguarding
The parish follows safeguarding policies and procedures set by the Archdiocese of Birmingham.
If safeguarding concerns are raised through this website or via parish email, relevant information may be shared with parish safeguarding representatives or the diocesan safeguarding team where appropriate.
9. Cookies
This website may use cookies to improve functionality and help us understand how visitors use the site.
Cookies may be used to:
- Ensure the website works properly
- Improve user experience
- Analyse how visitors use the website
You can disable cookies through your browser settings if you wish.
10. Third Party Services
This website may include services provided by third parties such as:
- YouTube for live streaming of services
- Website analytics tools to monitor visitor activity
These services may collect limited technical information according to their own privacy policies.
11. Data Security
We take reasonable steps to protect information submitted through this website and prevent unauthorised access, misuse, or disclosure.
However, no method of transmission over the internet can be completely secure.
12. Links to Other Websites
This website may contain links to other websites, including diocesan pages or Catholic organisations.
Once you leave this website, we are not responsible for the privacy practices of external websites.
13. Your Rights
Under UK data protection law you have the right to:
- Request access to personal data held about you
- Request correction of inaccurate information
- Request deletion of personal data where appropriate
- Object to certain types of data processing
Requests relating to personal data can be made through the parish office.
14. Changes to This Policy
This Privacy Policy may be updated from time to time to reflect changes to the website or legal requirements.
The latest version will always be available on this page.
